Community FAQs

What do I do if I see something inappropriate on Hello Grief?

If you feel uncomfortable with another user’s post, comment, or photo, you may flag it to bring it to a moderator’s attention.  To flag, simply click “flag this item.”  If there is an urgent problem, you may email a moderator directly at HelloGrief@comfortzonecamp.org.

How do I create a Memorial Page?

Click on “Memorial Pages” on your left side toolbar.  To create a new Memorial Page, click the “New Memorial Page” button.  The site will then navigate you through the process of creating your Memorial Page for your loved one.  To make your Memorial Page visible to only your friends rather than the whole Hello Grief community, check the “Friends Only” box.

How do I create a new Blog post?

To create a Blog post, select “Mange Blog Posts” on your left side toolbar.  A drop down submenu will then give you the option to view all blog posts or create a new post.  Select “New Post,” and the site will navigate you through the process of creating a blog post.  You may make your post visible to only your friends by checking the “Friends Only” box.  You may also save your post as a draft until you are ready to publish it by clicking on the drop down menu entitled “Save Post As.”  Additionally, to add a poll to your post, select “Add a Poll” and fill in the required fields.
How do I create a Poll?
You may create a poll in your blog posts by selecting “Add a Poll.”  To create a Blog post, select “Mange Blog Posts” on your left side toolbar.  A drop down submenu will then give you the option to view all blog posts or create a new post.  Select “New Post,” and the site will navigate you through the process of creating a blog post.
Can I deactivate my account?
Yes.  If you choose to leave the Hello Grief community, you may do so by selecting “Account Settings” in your left side toolbar.  At the bottom of the Account Settings page, click the blue link “Click Here to Deactivate Your Account.”  Note that deactivating your account will remove your profile from the site.

What is the difference between public and private groups?

Public groups are visible to everyone within the Hello Grief community.  Private group members must either be invited or approved by the admin.  Additionally, private group members and conversations are hidden from those not in the group.
If my profile private, does that make my post in a forum private?
No.  If you post in a forum, your comment will be visible to all users regardless of whether your profile is private or not.
How do I view my friend requests?
Under your “My Stuff” tab directly beneath your status box, Pending Friend Requests will be displayed.  Click on the link to either accept or deny your friend requests.

How do I create a group?

Select “My Groups” on your left side toolbar and select “Start New Group.”  You will then be guided through the process of creating your own group.  You may select whether you would like your group to be public or private.
How do I upload a photo to a group?

Once you are in the group in which you would like to add a photo, select “Add Group Photo” on the left side under the group’s profile photo.  To add a profile photo to your own group, select “edit group.”

How do I start a new topic thread within a Forum?

If the Forums do not already have a topic you would like to discuss, you may create a new thread.  To do this, decide which Forum is best suited for your topic.  Once you have clicked to the main page for that Forum, click the “Post New Topic” button.  You will then be asked to title your topic, add tags, and write the first post.

How do I reply to a post in the Forums?

To reply to an individual comment, click the blue “Reply” button under that user’s name.  Your reply will then be displayed below their comment.  To reply to the topic as a whole, simply scroll to bottom of the page and click the “New Post” button.

How do I respond to a comment on my profile?

Clicking the user’s name where it says “HelloGriefUser says:” will take you to that member’s profile where you may then add a comment on their wall.

What does Tag mean?

Key words to describe yourself or photo.  Ex. Hiking for a picture of you hiking.  Related photos (hiking photos on left)

How do I stop receiving e-mails from Hello Grief?
On your “My Stuff” page, select “Account Settings” in your left side toolbar.  Scroll down to the “E-mail Notification” section and uncheck the boxes for the news stories you do not want e-mail notifications for.  Scroll down and select click “Save Changes.”

How do I make my profile private?
On your “My Stuff” page, select “Account Settings” in your left side toolbar. Scroll down to “Profile Privacy” and uncheck “Make Profile Public.”  Private profiles are only visible to friends.
How do I upload pictures?
My Stuff–>Manage Photos